Meet our Team of Automotive Specialists

Whether it's your first time visiting us or your hundredth, you are always treated like family at Toyota of Whittier. Each and every day we strive to exceed expectations and we couldn't do that without our dedicated, world-class team of experts. Not only are these individuals good at what they do, but they often go above and beyond for our customers.

You can reach any member of the Toyota of Whittier team using the contact information on this page. Do you have a question but aren't sure who to speak with? We encourage you to use the information on our "contact us" page to get in touch with us and we'll be sure to refer you to the right person. 


Click on one of the people below to find out more information.

Management Team

Tom Nguyen
General Sales Manager


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Arturo Sanchez
Sales Manager
(888) 790-1034 x 251

Born and raised in Whittier, Art came into this business with 12 years prior experience and he enjoys the opportunity to excel in his field. People rely on Art for his down to earth, outgoing and well-spoken nature. This makes the customer service experience useful along with his being bilingual (English and Spanish helps). Customers like the entire car purchase experience he brings. Art is most passionate about making customers happy and growing professionally while doing it! He enjoys his family and friends most. He is a big fan of the JDM Scene, soccer and all things technology. One of his favorite charities is the March of Dimes.

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John Hoss
Service Director
(855) 935-3041 x 240

Start Date: 2017-05-18
John grew up with "cars" as a second language as his dad was co-owner of a car dealership. Being in the business 30+ years and living in Whittier makes it easy to serve the community. John enjoys helping customers and the everyday adversity and challenges that abound. Customers often comment on his reputation for honesty, especially when servicing their car. "Telling the truth is most important and what you rely on when trusting someone else with your car." John is best known for his humor, leadership and decision making style. Most people may not know that John enjoys mentoring. For example, he once helped a local high school student from Whittier graduate by taking him "under his wing". John enjoys spending time with his family and son who is the apple of his eye.

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Michael Scarlett
Parts Manager
(855) 935-3041 x 260

This is what Old School Toyota looks like, going back to April 1968 in the days of working at the family auto dealership, Les Scarlett Auto Sales in Garden Grove. Since the week he got his drivers' license, Mike has been working with Toyotas. He has been at Toyota Of Whittier for 11 years. Mike knows the neighborhood and the people, having spent a lifetime in La Palma and nearby areas. Outside of work he enjoys his family, while his grandchildren and dogs keep him active. He has also spent many years in bands with highlights including opening for Leon Russell and Johnny Winter. You can hear a bit of his original music here: https://youtu.be/KsaKtbZpXPw

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Chrys Ruiz
Customer Relations Manager
562-698-2591


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Finance Department

Albert Sanchez
Finance Manager
(888) 790-1034 x 235

Albert learned the automotive industry from the ground up: starting as a car porter, working into regular sales, then Internet sales, and now the finance department. He brings more than 8 years of experience and maintains his enthusiasm for the business. Born and raised in nearby Rowland Heights, Albert enjoys helping his community. He has proudly driven a Scion for years.

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Internet Sales Department

Jerry Rodriguez
Internet Director
(562) 612-2613

15 yrs as a Toyota Salesman

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Jake Mottram
Internet Sales Manager
(714) 422-6539


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Naeila Abubaker
Internet Sales Representative
(559) 827-9906


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Fernando Trejo
Internet Sales Representative
(626) 271-5367


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Fleet Department

Richard Marroquin
Fleet Manager
(562) 882-3076

Bilingual (English / Spanish) Richard has a management, training and teaching background. He believes that giving the customer a different experience by giving a no haggle and no hassle price approach is the key to his success (no hidden charges).

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Ted Teyechea
Fleet Manager
(888)790-1034 x 231

Start Date: 2017-05-18

Ted has been a member of the Toyota Sales team since 1998 and enjoys all phases of the sales process. He is dedicated to offfering excellent customer service while affording his customers with a freijdnl;y and enjoyable lease or purchase experience. Ted's extended time at this dealership has allowed him to cultivate outstanding long term customer relations ultimately resulting in satisfied repeat customers. Ted is both Toyota and Scion Certified and greatly motivated to assist you. He has been happily married for 21 years and has resided in the Mar Vista Heights area of East Whittier since 2000 with his wife and two children. Ted enjoys coaching youth football, baseball and is CIF certified in basketball. Ted is originally from Los Angeles California's Echo Park area and attended high school and college in the LA area. Ted enjoys working out and playing pickup basketball with friends. He and his family recently saved their Pug-King Charles mix puppy from the Seacca Animal Shelter in Downey and encourages others the benefits of adding a pet to their family to visit that shelter and save a puppy or kitten's life. Lastly, Ted feels blessed to have been part of Toyota of Whittier over the years and has enjoyed working with the James Family in every respect.

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Sales Department

Alex Bonilla
Floor Manager
(888) 790-1034


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Julian Preciado
Sales Associate
(888) 790-1034

Julian grew up in Montebello, California and has been with Toyota of Whittier for over two years. Customers rely on his extensive car knowledge and friendly demeanor. Julian loves to play sports including football. He is a Dallas Cowboy fan. He enjoys traveling and a fun thing about him is he likes to sing.

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Nimcy Sanchez
Sales Associate
(888) 790-1034

Nimcy joined us at Toyota Of Whittier in early 2016. Although this is her first foray into the automotive business, she loves the atmosphere. She finds the customers in Whittier to be very nice people with generally positive outlooks. Nimcy also notices that the customers are very well informed about Toyota models and what they want in particular. She grew up in Hawthorne and speaks Spanish with nearly half of her customers. Nimcy enjoys driving her 2016 Toyota Corolla Special Edition.

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Jeff Lovoy
Sales Associate
(888) 790-1034

Jeff Lovoy was born in Whittier. He has 14 years in the car business with 13.5 of them at Toyota of Whittier alone. Besides driving a Toyota himself he attributes his enjoyment for working here is "the product we sell is really good. When you're getting a Toyota it is a very, very nice car, plus being at a local dealership and great area, well, you can't ask for much more." Jeff enjoys playing sports, basketball and hiking. Jeff is known for being likeable and conscientious of customer needs. Jeff is also a food connoisseur and his favorite vacation spot is Laguna Beach.

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Manuel Zecena
Sales Associate
(888) 790-1034

Se Habla Español Manuel brings a tremendous value to Toyota of Whittier. Besides being salesperson of the month time and time again, Customers like Manuel's honesty. He attributes that to his 40 to 50% referrals he receives and that he

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Peter Pappas
Sales Associate
(888) 790-1034

I speak Greek!

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Service Department

Kasem Adoure
Service Manager
Kasem Adoure (855) 935-3041 x 239

I Speak Arabic Kasem grew up in Hacienda Heights and has been with Toyota since 1998. He got his start in the automotive business as a service technician. In 2010, he became an assistant service manager. He has been working in particular with Toyota of Whittier since 2003. Kasem is an ASE Certified Service Technician, a Toyota Certified Expert Service Technician, Toyota Certified Service Consultant. In 2012, Kasem received the Toyota Top 100 Assistant Service Manager Excellence Award. Kasem and his wife enjoy family life and their two children, along with concerts, watching baseball, soccer and football games respectively.

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Mauricio Tovar
Service Advisor
(855) 935-3041 x 243

Yo Hablo Español Mauricio is from Duarte, California. He has been a team member of Toyota of Whittier since 2009. He enjoys football, soccer and spending time with his family. Mauricio is also bilingual (English/Spanish) and enjoys serving the community.

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Mindy Nila
Service Advisor
(855) 935-3041 x 244

Start Date: 2017-05-18

Mindy has more than 15 years' experience within auto dealerships. As the oldest of seven children, she is used to resolving issues and keeping everyone happy. Outside of work, she is a bit of a foodie, so be sure to ask about her favorite local dining spots. Mindy also enjoys her three dogs, all German Shepard mixes. She finds the neighbors of Whittier to be open, friendly, kind, and good people. She also speaks Spanish.

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Cinthya Mora
Service Advisor
(855) 935-3041 x 241

Start Date: 2017-05-18

Cinthya was born in beautiful Puerto Vallarta and raised in California. She graduated from nearby Cal State Fullerton with a Bachelor of Business Administration degree. After 7 years in the automotive industry and 6 years working with Toyota, she really understands Toyota Of Whittier's products and services. Her fluent Spanish language skills also come in handy. Cinthya enjoys her interaction with customers and helping to make their experience more enjoyable. "Every day is different here at Toyota of Whittier. I enjoy working with customers and making the buying process fun and easy. Customers often come to me to help personalize and accessorize their vehicle. Even after your new car purchase, you may find yourself wanting to upgrade the seats, wheels, navigation system, window tint, and so forth. People love to have fun with their cars in Southern California and it is fun helping them." In her spare time, Cinthya likes to travel, visiting different places and different cultures. Upcoming travel plans will take her to Spain and other parts of Europe.

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Ben Hur
Service Advisor
(855) 935-3041 x 242

Start Date: 2017-05-18

While one of the more recent additions to the Toyota Of Whittier family, Ben has been in the auto industry for nearly ten years including stints at SoCal Toyota and Lexus dealerships. He finds the difference here is that the smaller dealership allows more time with the customer, adding a more personal element. He has a love of the ocean instilled during his upbringing in Guam. He enjoys his Toyota 4Runner when partaking in his favorite outdoor activities including hiking, fishing, and golfing. He also speaks Korean.

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Gustavo Heredia
Shop Foreman
(855) 935-3041 x 238

Start Date: 2017-05-18

Bilingual (English/Spanish) Born in Ecuador and having served in the U.S. Army, Gus brings a tremendous amount of experience, reliability and people skills. He has been in the automotive industry for over 35 years. As a Toyota Certified Master Diagnostic Technician (MDT) he enjoys teaching and sharing his skills and expertise to the up and coming newer Toyota technicians.

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Gladis Trigueros
Cashier
(855) 935-3041 x 267

Start Date: 2017-05-18

Yo Hablo Español Gladys Trigueros was born in El Salvador and she loves living in Whittier. She has been in the automotive business since 1998 and with Toyota of Whittier since 2007. Serving customers and the community and being Bilingual (English/Spanish) gives Gladys much joy. She enjoys watching sports such as soccer and basketball. Besides spending time with family, an ideal vacation getaway spot for her would be Sweden (she also has family there). Gladys is known for her warm enthusiasm, smile and caring nature.

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Mr. C
Shuttle Driver
(855) 935-3041

Start Date: 2017-05-18

Mr. C. is a valuable member of our team. Customers rely on him to be shuttled back home, to work, or to eat at Norm's nearby (the three most popular shuttle requests!). His fun personality makes your vehicle maintenance or repair experience more enjoyable. Mr. C. certainly knows the area of Whittier well, and his timely service proves that!

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Parts Department

Juan Garibay
Parts & Accessories Associate
(562)945-2257 x 265

Se Habla Espanol

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Hector Melendrez
Parts & Accessories Associate
(562) 945-2256 x 262

Se Habla Espanol Hector has been in the automotive business for over 20 years and 10 years at Toyota of Whittier. Customers appreciate him for having a no-nonsense approach and being direct and honest about how to save you money. He treats your car repair service

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Steve Polos
Parts & Accessories Associate
(855) 935-3041 x 263


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